Privacy Policy

1. Overview

Farm Fresh Connection (“we,” “our,” or “the Platform”) provides a service that connects farms, chefs, food businesses, and community members. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or app.

By creating an account or using the Platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in three main categories.

Information you provide

• Name, email address, and login credentials
• Profile details (farm name, business name, photos, descriptions, recipes)
• Listings, posts, messages, and other content you create
• Order information and communication with other users

Information collected automatically

• Device type, browser, and operating system
• IP address and general location
• Usage data such as pages viewed, features used, and time spent
• Cookies and similar technologies

Information from third‑party services

We use third‑party authentication providers (such as Clerk) to manage account creation and login. These services may provide us with:

• Your verified email
• Basic profile information
• Authentication status

If you make purchases, payment processors may share limited transaction details with us (not full payment information).

3. How We Use Your Information

We use your information to operate and improve the Platform, including:

• Creating and managing user accounts
• Displaying farm listings, posts, and marketplace content
• Facilitating communication between buyers and sellers
• Processing orders and enabling transactions
• Improving features, performance, and user experience
• Preventing fraud, abuse, or violations of our Terms of Use
• Complying with legal obligations

We do not sell your personal information.

4. How We Share Information

We may share information in the following situations:

With other users

• Profile information, listings, posts, and messages
• Order‑related details when you buy or sell products

With service providers

We use trusted third‑party services for:

• Authentication
• Hosting and infrastructure
• Payment processing
• Analytics
• Customer support tools

These providers only receive the information necessary to perform their services.

For legal reasons

We may disclose information if required by law, regulation, or to protect the rights and safety of users or the Platform.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage and improve performance

You can disable cookies in your browser settings, but some features may not work properly.

6. Data Security

We take reasonable measures to protect your information, including encryption, access controls, and secure storage. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. We may retain certain information for legal, security, or operational reasons even after account deletion.

8. Your Rights

Depending on your location, you may have rights such as:

• Accessing your personal information
• Updating or correcting your information
• Requesting deletion of your account
• Opting out of certain communications

You can manage most settings directly in your account.

9. Children’s Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect information from minors. If we learn that a minor has created an account, we will remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after changes means you accept the updated policy.

11. Contact

For questions about this Privacy Policy, contact us at:

privacy@farmfreshconnection.com